Roey Kirk Associates Healthcare Management Consultant

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Strategic Planning

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Strategic Planning Facilitated Strategic Planning Create and implement an organization-wide strategic plan. It's the most important work you do all year. Strategic Planning for Patient Care Outcomes A work conference using a facilitative approach to planning safe, accessible, cost-effective patient care. Quality & Safety: Strategic Implementation Planning Ensure quality and patient safety outcomes by successfully implementing the strategic plan Managing Outcomes, Process, and Costs Use performance improvement systems and steamline processes to produce desired patient care outcomes within the cost constraints of managed care. Managing the Care of Customers Design systems and processes to deliver high quality, customer-driven care and service.

Facilitation and Implementation Communicate as if a Life Depends on it (because it does) Data from root cause analysis consistently points to communication as the leading casue of patient care failures. Remove obstacles and train employees in effective communication. Teams: The Next Generation Teamwork is volatile, expensive, and time consuming. Manage it to achieve your outcomes. Give Your Team a Jump Start Designed to help teams successfully prioritize, select, and initiate a realistic, do-able project. Advanced Facilitator Training Training Skilled facilitators maximize the productivity of any team and ensure successful, consensus-based results. Data Management Overview of data tools combined with hands-on practice with the tools that are most useful to managers Indicators: They’re So Much More Than Measures Carefully designed indicators provide a framework to drive the direction of care and service. Flowcharting, Re-engineering, Critical Paths 85-90% of success comes from processes that are thoughtfully developed and continually improved.
Management Development Facilitate Quick Solutions Guide objective examination and decision making with the invaluable input of employees. Communication Skills for Managers Skill-building to improve communication for planning, conflict management, and staff development. Healthcare Staffing & Budgeting: The Business Side/The People Side The Business Side: Use quality-based standard service units to operate a department. The People Side: Manage the human aspects of staffing and budgeting decisions. Managing the Process of Change Techniques and methods to help them with the difficult, ongoing task of managing change. Delighting Customers in a Managed Care Environment Bring individual accountability for customer service to every level of the organization. Managing Under Managed Care Integrating quality and productivity systems helps managers optimize quality outcomes within ever tightening cost constraints and technological complexity. Becoming a Proactive Leader Learning to lead in a proactive style: Techniques, methods, and tools.
Staff Development Management & Decision Skills for the Bedside Nurse New skills are required for clinical nurses who routinely take on responsibility for managing people, outcomes, systems, and safety. This one-day course for staff nurses focuses on problem solving, delegation, time management, and communication skills development.

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