Facilitation and Implementation

• Communicate as if a Life Depends on it (because it does)
  Data from root cause analysis consistently points to communication as the leading casue of patient care failures. Remove obstacles and train employees in effective communication.

• Teams: The Next Generation
  Teamwork is volatile, expensive, and time consuming. Manage it to achieve your outcomes.

• Give Your Team a Jump Start
  Designed to help teams successfully prioritize, select, and initiate a realistic, do-able project.

• Advanced Facilitator Training
  Training Skilled facilitators maximize the productivity of any team and ensure successful, consensus-based results.

• Data Management
  Overview of data tools combined with hands-on practice with the tools that are most useful to managers

• Indicators: They’re So Much More Than Measures
  Carefully designed indicators provide a framework to drive the direction of care and service.

• Flowcharting, Re-engineering, Critical Paths
  85-90% of success comes from processes that are thoughtfully developed and continually improved.